Mount Blue Men's Clothing - Returns and Exchanges Policy
Welcome to Mount Blue Men's Clothing! We want you to be satisfied with your purchase. If you are not entirely happy with your order, please review our Returns and Exchanges Policy below:
1. Return Eligibility
a. Return by Delivery Time: If you receive a product and find that it doesn't meet your expectations, you can initiate a return within the delivery time.
b. 7 Days Exchange Policy: We offer a 7-day exchange policy for products that are in good condition, unused, and meet the criteria outlined below.
2. Criteria for Returns and Exchanges
a. The item must be in its original condition with all tags and packaging intact.
b. Products must not show any signs of use, wear, or damage.
3. Initiating a Return or Exchange
a. To initiate a return or exchange, please contact our customer service team at [[email protected]] within the stipulated time frame.
b. Provide your order number, details of the item you wish to return or exchange, and the reason for the return.
4. Return Shipping
a. We recommend using a trackable shipping service to ensure the safe return of your item.
5. Inspection and Processing
a. Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria.
b. If the return is approved, we will process a refund or exchange accordingly.
6. Refunds
a. Refunds will be processed using the original payment method.
b. It may take a few business days for the refunded amount to reflect in your account.
7. Exclusions
a. Certain items, such as personalized or intimate goods, may not be eligible for return or exchange. This will be clearly stated at the time of purchase.
8. Contact Us
If you have any questions or concerns regarding our Returns and Exchanges Policy, please reach out to our customer service team at [[email protected]]. We are here to assist you.
Note: This Returns and Exchanges Policy is subject to change without notice. It is your responsibility to review the policy periodically for any updates.
Thank you for shopping with Mount Blue Men's Clothing!
